The optometrist did a great job, but the optical side is very poor. I bought two pairs of glasses with 'designer frames' and 'high-quality lenses' for $1200. On my normal-use pair BOTH lenses chipped the first time they were dropped. Warranty repair was refused because it was "abuse". On the other pair, the screws holding the lenses came loose and the logo fell off one of the arms. I paid $1200 for garbage. I highly recommend that you buy your glasses elsewhere.
Réponse d'entreprise 19 mars 2018
Thank you for your review. We are sorry to hear about your negative experience. We can assure you that we take all complaints seriously & try to rectify situations. Our knowledgeable staff's job is to educate patients on different lenses, and we apologize if we made you feel otherwise. We have attempted to contact you in order to discuss this situation, however were unsuccessful. Please feel free to contact us at your earliest convenience so we can further address your concerns.