Kingsway Towing Group

unprofessional stay away. While in the office to get my vehicle back I was asked to pay before even being given the bill. Following this as I was reading the pages STAPLED to the bill they were RIPPED out of my hands and I was told "your not allowed to read those"! (Might anybody with common sense reads a document before signing. The lady at the desk was downright rude, immature and sarcastic. These employees need to be taught proper document handling and customer service.

Fast service and ...

Fast service and the cost was low! Perfect!

Overall Impressed

Quick response, knowledgeable staff, overall satisfied customer. Picked my 1 ton Dually up on the south side and towed it out west to a shop.

need to learn the meaning of customer service

My GM vehicle broke down in -26 C weather. Called GM roadside assistance who have a contract with Kingsway Towing. Was told they would take up to two hours to respond. Waited and waited and waited and waited, but they NEVER showed up. Called their dispatch line and they said they had no record of the request, even though I confirmed it with GM. Then was told it would be another two hours before they could respond. Found another solution and needless to say I would push my vehicle to the garage through the snow by hand before I would ever hire this company. Will also be encouraging GM to deal with a more competent towing contractor.