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I work in customer service, so I understand that things don't always go as planned. It is how an establishment deals with their mistakes that really shows how good they are , in my humble opinion.
We go to Swiss Chalet all the time, the food is always hot and delicious and up to the Swiss Chalet Standard, the service is usually pretty good, quick for sure and the restaurant smells good and is clean.
We often order take out from this location, and we have had a few problems, orders not being filled correctly, no gravy for the poutine, little things like that. One time we ordered and they called back 30 minutes later to tell us there was a snow storm and the delivery person went home!
Needless to say I complained. I got a personal response from the Manager appologizing for our bad experience and comping us for two 1/4 chicken dinners! WOW, I thought that was just great. I get that mistakes are made, but I have never had anyone take responsibility and compensate me so quickly and politely! Since then we have ordered a few times and we haven't had anymore problems.
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Venez savourer un délicieux repas chez Turtle Jack's. Au menu une variété de hamburgers, dans une gamme de prix allant de 26$ à 60$. L'atmosphère de cet établissement est décontrac...
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Venez déguster un agréable repas chez R U Serious Restaurant. Au menu une variété de hamburgers, dans une gamme de prix allant de 11$ à 25$. L'accès est aisé par transport en commu...
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I have taken my 8 year old daughter there on several occasions for supper. Every time we eat well, are treated well and get to relax and actually enjoy each others company. I love how the staff makes my daughter feel special by remembering her, using her name, actually talking to her and listening to her answers. On top of all that the food is delicious and affordable. It is one of Guelphs hidden gems.
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There is a reason The Keg does so well. You always get great service, great food and great atmosphere regardless of which one you go to across Canada. This location is no exception.
I have been to this place now at least 15 times over the past year and not once have I been disappointed. It seems they keep getting better and better and though my only issue is how impossible it is to get into on Friday and Saturday nights.
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Venez déguster un délicieux repas chez Swiss Chalet. Découvrez un menu proposant poulet, barbecue et une restauration rapide, aux prix de 11$ à 25$ et venez profiter d'une atmosphè...
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I brought in a tour group of 33 people and the manager Jodi and her staff were waiting for us when we arrived. They provided great service and the food was very good. The group all voted they would go back again! Thank you so much! Our travel date was on 9/24/11 and arrived around 6:15pm for dinner. It was also nice being a family restaurant you could order wine, beer etc. One of the ladies in our group was having a birthday and the staff provided a slice of choc. cake and sang Happy B-day!
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![Oasis Steakhouse - Steakhouses]()
Oasis Steakhouse est un grilladerie accueillant. Au menu steaks, dans une gamme de prix allant de 60 $ et plus. Oasis Steakhouse est ouvert tard tous les jours de la semaine. Vous ...
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![Blackshop Restaurants & Lounge - Steakhouses]()
![Blackshop Restaurants & Lounge - Steakhouses]()
We visited on Sunday for brunch and to celebrate a birthday. We have been here before and loved it so decided to take our out of town guests here to celebrate. They were so impressed with the Blackshop. We had intimate seating for the 6 of us. Several in our group ordered the eggs benedict and they were delicious! Eggs were perfectly poached. There was live music which we really enjoyed. The volume was just right. We will be back again soon!
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![The Open Kitchen - Steakhouses]()
![Swiss Chalet - Steakhouses]()
Our server, Megan, was so great! She made us feel so welcome and comfortable. Food was great, but she made our meal. She explained all the covid procedures and was smiling and laughing behind her mask the whole time. That has gotta be tough on all the staff. So appreciated!
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![Symposium Cafe Restaurant Guelph - Steakhouses]()
![Symposium Cafe Restaurant Guelph - Steakhouses]()
The Symposium est un café chaleureux. Leur bar est le coin idéal pour boire un verre. Ce lieu apprécié est ouvert tous les jours de la semaine. Vous pouvez vous y rendre par vélo e...
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![The Keg Steakhouse & Bar - Steakhouses]()
![The Keg Steakhouse & Bar - Steakhouses]()
We were there last night January 27th. Our server was Greg. He was so attentive and as I said to my family a really nice guy. Dinner was delicious, Greg apologized for not having the regular birthday desert but let me say again the cheesecake was Devine! Thank everyone for making my dinner as wonderful as it was!
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Forage Restaurant est un établissement chaleureux. Ce lieu apprécié est ouvert tard du lundi au samedi et en journée pendant les fins de semaine. Vous pouvez vous y rendre aisément...
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![Harvey's - Swiss Chalet - Steakhouses]()
Harvey's / Swiss Chalet est un établissement chaleureux. Découvrez un menu proposant une restauration rapide, barbecue et une variété de hamburgers à moins de 10 $ et venez profite...
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I visited Swiss Chalet with low expectations. My four year old son was excited about the toys they offered so we went for a quick dinner. I was pleasently surprised. We sat with a young waitress who I unfortunatly also held low expectations for. At such a young age I doubted that she knew much...however she provided us with better service than we had recieved in a chain..maybe ever. She brought our meals promptly, was attentive, we didnt need to ask for refills, and when my son spilt on himself, she cleaned it all up and even stopped his crying. The food wasn't great, but as long as you have service like that, I would be back anytime.
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![Chinese Barbeque - Steakhouses]()
![Swiss Chalet - Steakhouses]()
Venez déguster un délicieux repas chez Swiss Chalet. Découvrez un menu offrant une restauration rapide, poulet et barbecue, aux prix de 11$ à 25$ et venez profiter d'un ambiance dé...
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server was erin very pleasent quick to get to our table great asset to your restaurant 10/10 would recomend loacation to anybody
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![The Black Wolf Smokehouse - Steakhouses]()
![Michael's Roadhouse - Steakhouses]()
![Michael's Roadhouse - Steakhouses]()
Venez savourer un excellent repas chez The Out-Back Restaurant & Lounge. Découvrez un menu incluant ailes de poulet, un menu de dejeuners et poulet, aux prix de 11$ à 25$. L'ambian...
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Amazing food was able to tell that when they cut the steak straight from the striplion they were not joking was able to have a great night out with my wife and the service is uncomparable was treated amazing from the first steps in to the last steps out would recommend to anyone
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![Swiss Chalet - Steakhouses]()
Swiss Chalet est un établissement convivial. Découvrez un menu offrant une variété de hamburgers, barbecue et une restauration rapide, aux prix de 11$ à 25$. L'atmosphère de ce res...
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![Kelsey's - Steakhouses]()
![Kelsey's - Steakhouses]()
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This "BAR AND GRILL" was busy and the music was great!! Lots of fun with the servers and service was great. Food was amazing and just what we needed for a fun night. Will be back for the BEST wings in town.
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![Greystone's Restaurant And Lounge - Steakhouses]()
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![Symposium Cafe Restaurant Cambridge - Steakhouses]()
The Symposium Café est un établissement chaleureux. Leur bar est le coin parfait pour boire un verre. Ce lieu apprécié est ouvert tard tous les jours de la semaine.
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I go here all the time with my family. Wa all enjoy the great atmosphere and good service. The food is delicious! My son loves the selection of pastas, and my husband could have an affair with their ribs! Service is fast and efficient, I have never had to wait more than 15 minutes to receive each course. I absolutely love their desserts, their assortment of cakes is mouth-watering, especially the chocolate caramel almond cheesecake. Definitely a Cambridge-must.
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![Smokin Joes Bbq - Steakhouses]()
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![Players Sports Hub Inc - Steakhouses]()
![Crabby Joe's Tap & Grill - Steakhouses]()
Venez déguster un excellent repas chez Crabby Joe's Tap & Grill. L'accès est facile par transport en commun. Ils sont parfaitement situés dans un endroit coloré.
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The wing nights (Tuesdays) are great! Chep good wings that me and my father liked. The service was pretty good.
I would say I would come back again. I don't know why so many people say the food is bad.
Great food and ok service all together.
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![Michael Walsh - Steakhouses]()
![Aroma Restaurant - Steakhouses]()
Venez déguster un excellent repas chez Aroma Mediterranean Restaurant. Découvrez un menu offrant crevettes, des salades et steak. L'ambiance de ce lounge est décontractée et famili...
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![Q Bbq Public House - Steakhouses]()
Q Bbq Public House est un établissement convivial. Au menu barbecues et une cuisine sur le grille, dans une gamme de prix allant de 11$ à 25$. Q Bbq Public House est ouvert en soir...
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My husband and I frequently visit for our Friday night date nights and have never had a substandard meal or service experience. We love the fact that we can have a great meal and a couple of drinks at an affordable price without standing in line. If you like to pay inflated prices for cookie cutter microwaved meals and stand in line for the pleasure, this is not the place for you. The staff has been nothing short of pleasant and accomodating at every visit and make it their business to try to remember their customers. Can't wait for the renovations to be complete so we can resume our Friday night date night ritual. We miss our Olly's!! P.S. The smoked meatloaf is awsome.
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![Eastwest Bar & Grill - Steakhouses]()
We just went to a great birthday party there!!! Live music, good food, friendly fast service!! Loved it!!
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![Jack Astor's - Steakhouses]()
Jack Astor's est un établissement accueillant. L'accès est facile par voiture et transport en commun. Le quartier avoisinant est renommé pour ses nombreux parcs et marchands.
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